Conflict Management Consulting

Congregations can look back over their histories and identify times of high tension and conflict. Church consultants rate conflict levels in congregations on a 0-5 scale. We find that congregations call us for help when they are moving up this scale – or sometimes after the conflict is over and they are wondering how to move ahead. We are glad when we are called in early, preventing further damage to the community of faith. Sometimes, we are called after the conflictual climax and the congregation needs direction on healing and reconciliation.

When congregations are in conflict, they need a structure for working and a process to guide them. An objective Pinnacle consultant can help the congregation and its leadership identify a pathway forward, lowering anxiety in the congregational system. We work with the congregation and its leadership to implement the plan, addressing concerns and working toward their goals.

Crisis Management Consulting

Crises strike congregations just like other groups of people in this hurting world. When they do, Pinnacle can help guide the congregation through the initial stages with calm, caring leadership. Our experience with numerous congregations who have experienced various kinds of traumas, along with our congregational processing skills, equip us to help. When you call we can assess your need and then work collaboratively with you to develop your crisis management plan.